Auto loading failure

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Auto loading failure

Postby MICHSTEP » Thu Apr 14, 2011 8:01 pm

Hi,

Today I had UK and Irish markets set to be auto loaded sequentially in BA. The program failed to load Tipperary at 18.35 (Reqs pending, I think was the error) but also failed to load any subsequent races.

When I noticed the problem, I logged out and back in again and the problem was solved. However, is this a bug which has slipped beneath the radar?

Another query perhaps. If two races have the same starting time what does BA do in relation to auto loading? Sometimes UK and Irish race times clash.

Regards

Michael
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Postby GaryRussell » Fri Apr 15, 2011 7:30 am

There's an outstanding bug report. See http://gruss-software.co.uk/forum/viewtopic.php?t=5133

I still haven't got to the bottom of this as I haven't been able to replicate the problem and it rarely happens. It would be helpful if you could upgrade to the Beta version and send the log files detailed here if it happens again.

See http://www.gruss-software.co.uk/forum/viewforum.php?f=9 for Beta version.

If there are two races at the same time then the latest in the list will be selected.
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Postby MICHSTEP » Fri Apr 15, 2011 3:26 pm

Thanks for prompt reply, Gary. As you said, it is a relatively rare error but I will load the beta version in the next while and send the relevant files if there is a re-occurence.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.