Tennis Scores

[jrarmstrong]

Hi,

Is there some guidance somewhere on how to get live tennis scores. I have tried selecting Tennis Scores from the market menu and ticked the Tennis Scores box when linking to Excel but neither works. The pop up/cells are just blank. The match is in play (Williams v Vesnina) and I have that market selected.

Thanks

[Captain Sensible]

The scores will be blank until the game is underway, I see you posted 15mins before the scheduled start, did they show up once it'd started?

Not sure if there's any guidance other than selecting Tennis scores from Market if you want the pop up or selecting tennis scores from additional columns if you want it in excel

[jrarmstrong]

Thanks Captain. Think the time shown is GMT rather than BST. I had loaded up www.flashscore.com to compare the speed of the Gruss scores and the game had definitely started

[Captain Sensible]

is it working for any tennis markets now that are also displaying scores on Betfair? It was working for me when I looked at the other Williams game.

And you're account is funded and not limited? Sometimes betfair restrict API (where the score data comes from) on restricted accounts.

[jrarmstrong]

I've tried everything I can think of over the last few days and still no luck. I have reinstalled BA on my Vista machine and on my Windows 8 machine and still no scores. My account is funded and not restricted so I am struggling to work out what is wrong

[alrodopial]

Not every match is covered, I think only the big tournaments .
BF is not sending such data at every tournament

Garry , Mark ?????
Light here please?

[jrarmstrong]

Thanks alrodopial. I have only tried it at Wimbledon

[jrarmstrong]

Hi Mark/Gary,

Can you clarify the position with this? It would be a useful tool but I cannot get it to work despite multiple attempts on different set-ups

Thanks

[alrodopial]

Do you have ticked "tennis scores" under
excel->log current prices->aditional columns (small window at right) - tennis scores

[jrarmstrong]

Hi, yes it is ticked

[jrarmstrong]

Hi mark/Gary

What's the situation with this? It may be user error but I doubt it. I have followed all the suggestions and still get no scores.

Thanks

[MarkRussell]

Hi mark/Gary

What's the situation with this? It may be user error but I doubt it. I have followed all the suggestions and still get no scores.

Thanks

Hi,

Do you have "Enable Triggered Betting" ticked also as it is required to get the Additional Column items.

Regards,
Mark