Why doesn't "Cancel remaining when matched" work?

Frequently asked questions.

Moderator: 2020vision

Why doesn't "Cancel remaining when matched" work?

Postby GaryRussell » Wed Nov 25, 2009 9:00 am

1) This setting only applies to bets placed with the Back field and Lay field buttons.

2) You ticked the option after placing the bets. The option only applies to bets placed after the option has been ticked.

3) You switched to a different market after placing the bets or switched to a different market and switched back. This does not apply to switching between tabs, only switching markets on the same tab.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.