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gruss-software.co.uk Forum Index » Announcements » Betfair Site Isssues Sat 26-Nov-2011

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MarkRussell
PostPosted: Sat Nov 26, 2011 4:07 pm    Post subject: Betfair Site Isssues Sat 26-Nov-2011 Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 755
Location: Birmingham
Please be aware Betfair are having techinical problems today.

Betfair have made the following announcements:-

At 13:59:-

Quote:
Our Technical team have confirmed the issue is now resolved, however we will continue to monitor the situation.


At 15:32:-

Quote:
Unfortunately we are experiencing a reoccurrence of the earlier issue. Our Technical Team are investigating the problem and we will update shortly.

Betfair would like to apologise for the inconvenience this may cause our customers


At 15:41:-

Quote:
We are experiencing recurring technical issues on the exchange and have disabled the API in order to keep the Exchange working. Please be assured that our engineers are working to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.

If you require any additional information, please visit our service information page at service.betfair.info or contact our Helpdesk:
Telephone:
UK 0844 871 0000

Australia 1 300 238 324

Ireland 1 800 944 000

International +44 203 059 8888

Email: info@betfair.com


At 15:55:-

Quote:
We are continuing to experience intermittent technical issues on the exchange. Betting has been disabled on the API and will remain so until further notice.

Please be assured that our engineers are working to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.
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MarkRussell
PostPosted: Sat Nov 26, 2011 4:26 pm    Post subject: Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 755
Location: Birmingham
Further update at 16:20:-

Quote:
We are continuing to experience intermittent technical issues on the exchange. Betting has been disabled on the API and will remain so until further notice. Live Video and Mobile products have also been disabled.

Please be assured that our engineers are working to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.
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MarkRussell
PostPosted: Sat Nov 26, 2011 4:41 pm    Post subject: Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 755
Location: Birmingham
Further update at 16:31:-

Quote:
The API, mobile and Live Video have been restored.

We’d like to sincerely apologise for any inconvenience caused.
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