Quick pick list not loading automatically

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Quick pick list not loading automatically

Postby longshot88 » Wed Jul 03, 2019 2:02 am

Hi
In the Quick pick list/ Market tab there is a section where it says you can exclude certain names if you enter the string name in the provided space, so I entered
a name but nothing appeared to change in the Quick pick list. Not sure what I did wrong but now the Quick pick list won't auto load on start up or even using the
Market tab, only way I can populate the list is by dropping and dragging from the Market tree. Does anyone have any solutions have tried re installing BA
but same thing.

Thanks for your help
longshot88
 
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Location: Australia

Re: Quick pick list not loading automatically

Postby MarkRussell » Wed Jul 03, 2019 9:04 am

Hi,

What name did you put in the exclude box?
And did you subsequently remove what you had put there?

Regards,
Mark
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Re: Quick pick list not loading automatically

Postby longshot88 » Wed Jul 03, 2019 11:10 am

Hi Mark

I put in the word CANT which was the abbreviation for one of the race meetings here.
Yes I did remove it,
longshot88
 
Posts: 27
Joined: Wed Jan 03, 2007 9:28 am
Location: Australia

Re: Quick pick list not loading automatically

Postby MarkRussell » Wed Jul 03, 2019 12:18 pm

Hi,

Ok, I did the same and have not seen the same problem so not sure what has happened.

You can reset the software back to factory settings but all preferences that you may have changed will be lost and will need to be set up again.

To do this, go to the Options Menu and select 'Open Settings Folder'
A File Explorer Window will open where you will see a file named user.config which is the file that stores all your settings.
So close Betting Assistant and then delete user.config
Re-start Betting Assistant and a new user.config will be created with default settings.

Regards,
Mark
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.