Connection break...:(

[Tim]

Hi Mark,hope you can help or anyone else offer some advice.when playing at home every now and then during a days racing the connection breaks and i have to reboot the computer!!(Cannot just log back in) This only happens when i'm running the gruss software and playing in running.NEVER happens when i'm logged on and surffing ....As you can imagine this is destroying my confidence and has been extremley expesive and frustrating.Ive no warning when this will occur.Am using firefox.Any suggestions mucho appreciated.

Kind regards ,Tim.

[Tim]

[quote="Tim"]Hi Mark,

Or Gary..!! Sorry

[GaryRussell]

I don't why you are losing your connection, but I'm sure it's not Betting Assistant. It doesn't make any sense why it would only happen in running. I'm sure whatever the problem is it would also happen when not using BA. Just google 'keep losing internet connection' and you will see it's a common problem with many causes.

Run a virus and spyware scan
Don't use a wireless connection if you can avoid it
Try a different router if you can to rule this out as the problem
When you lose your connection it might be possible to repair the connection by right clicking the network icon in your system tray (usually bottom right hand side of screen) and selecting 'diagnose and repair'

[dgs2001]

Don't know if it's any help but my connection has also been somewhat tetchy lately.

I find windows security updates sometimes cause this and have to delete my network and sharing settings and then re-create them.

I do use a wireless router which is connected to one pc by cable and the other wirelessly.

Duncan

[tjpoulos]

Could it be you network drivers? My wired connection was always dropping out while the wireless was ok turned out it was bad drivers and an update fixed it.