activate account ASAP!!!

[paulsalter9]

HI -have sent u an email but trying to get this sorted for racing today so posting here also.

have reactivated a lapsed account ,and have set up a new paypal which indicates the payment has been made (actually paid 3 times apparently due to confusion)

but it is not even given me the 2 days processing is still showing as -106 days.

if u could sort it so i can play today it would be brilliant i'm sure the paypal will sort its self soon enuff with it being a new account.

username - [removed]

thanks for your help - as i say racing starts in 20 mins so if u can get str8 on it again would be appreciated

thanks - paul

[GaryRussell]

Do you have an email from PayPal confirming the transaction? Can you email this to admin@gruss-software.co.uk
In the meantime I have changed the expiry to 27th August so you can now login.

For your own security, please do not post your username on the forum. You should send us a private message through the forum if you need to.

[paulsalter9]

sorted - been given the 2 days


thanks.

[paulsalter9]

have looked i have no email confirmation but in my paypal account it sats completed and -£6 and has this listed 3 times.

not sure hopefully just a delay cos the 1st two times i tried i had not clicked the activate paypal link,have done so now.

[paulsalter9]

ahh have just had two refunds - so assuming its sorted now.

thank u very much for the speedy response

[MarkRussell]

Hi Paul,

It is because you made a manual payment via PayPal which isn't an automated process to get your account updated.

I have now updated your account and refunded the additional 2 payments that you had made.

Regards,
Mark