No Sound

[HiArt99]

I have just bought a brand-new windows 7 64-bit dell pc.

Well cool but....

Ba wont play sounds. When I go to the preview bit in preferences, all that happens is the "not responding" message comes up and i get the circular version of the hourglass, No errors and the application does not crash, but most importantly no sound.

I am patched to the hilt and all the latest patches for windows and .net have been applied.

Any ideas as to what i can try next?

Thanks

Art.

[GaryRussell]

Never heard this being a problem before. I will investigate.

[houchy]

Not had sound for a long time,i'm going to download two wav files when i
have time to see if that works.

[2020vision]

Hi houchy,

it is entirely possible that you need to get your "Master volume" control
window open and make sure that the slider for wave file volume is high
or it could even be muted? Should be available by double clicking the little
loudspeaker icon in the quick launch area bottom right?

Just an idea - Michael

[HiArt99]

Yeah, thanks Michael. Looked at that one already!

Art

[GaryRussell]

I've tested it on a Windows 7 64bit PC and it works so can see no reason why it shouldn't work on yours. Have you established that the WAV file actually plays on your PC in Windows Media player for example?

[houchy]

I downloaded 2 wave files,and it works fine with them.

[osknows]

You could try...

Right click on My computer and go to "Manage" from the left chose "device manager" on the right chose "sound, video, and game controllers" when it drops down, double click on your sounds card. From there chose the driver tab. Click Uninstall. After Uninstalling the Driver restart the computer. Then follow the same steps to get back to your Driver page, and then chose the "Update Driver" and then let Windows Automatically search for the best driver on the internet. After you install the driver, a restart may be required.

[HiArt99]

Thnak all.

Been working with Dell tech support and re-installed .net framework, no difference, DirectX no difference, audio drivers (from dell support website) no difference. Finally I went to the audio driver manufacturer site and downloaded the latest audio driver and WOO HOO, it works.

Had to be a corrupt or missing driver somewhere. Couldn't figure out what steps to try though!

Many thanks for the help

Art