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by **Ian** » Fri Nov 19, 2010 10:54 am

Are both Betfair and Betdaq main sites both down ? Can't get either to load on two different broadband connections but not getting any splash screens to say there is a problem.

by **MarkRussell** » Fri Nov 19, 2010 10:56 am

Hi Ian,

Working here.

Mark

by **Ian** » Fri Nov 19, 2010 11:02 am

Thanks Mark. Very strange, seem to be the only two sites that won't load.

by **Castillo** » Fri Nov 19, 2010 11:10 am

Ian wrote:Thanks Mark. Very strange, seem to be the only two sites that won't load.

I'm getting the same problems.
BA was also playing up.

by **GaryRussell** » Fri Nov 19, 2010 11:13 am

Does it also affect BA?

by **Ian** » Fri Nov 19, 2010 11:15 am

BA seems OK as far as I can tell. I'm on Virgin broadband. Friend also reports the same problem on Virgin as well.

by **DFK** » Fri Nov 19, 2010 11:17 am

No problems here, both Betfair and BA ok.

DFK.

by **Castillo** » Fri Nov 19, 2010 11:25 am

Ian wrote:BA seems OK as far as I can tell. I'm on Virgin broadband. Friend also reports the same problem on Virgin as well.

I'm also with VM, can't log in with BA or the website.

by **GaryRussell** » Fri Nov 19, 2010 11:39 am

Odd. I'm on Virgin and it's ok. Rebooting your router and PC is always worth a try.

by **Castillo** » Fri Nov 19, 2010 1:42 pm

GaryRussell wrote:Odd. I'm on Virgin and it's ok. Rebooting your router and PC is always worth a try.

It was the first thing I tried. Still not working though, very odd.

by **GaryRussell** » Fri Nov 19, 2010 1:47 pm

Try going through Virgins proxy server.

It's webcache.blueyonder.co.uk, port 8080

See http://support.microsoft.com/kb/135982 for instructions on how to configure Internet Explorer.

Also if you see a proxy server already configured then that's probably the problem.

by **Castillo** » Fri Nov 19, 2010 1:47 pm

GaryRussell wrote:Odd. I'm on Virgin and it's ok. Rebooting your router and PC is always worth a try.

Some info on others having the same problem...

http://forums.moneysavingexpert.com/sho ... p=38609616

by **GaryRussell** » Fri Nov 19, 2010 1:54 pm

If you're not an ex Blueyonder customer like me and joined after Virgin took over you can use the following proxy.

webcache.virginmedia.com:8080

No idea if it will help, but the blueyonder proxy certainly helped when I had a similar problem a while back. Also I would only use it as a temporary measure because you wont get the same performance as when connected directly.

by **Ian** » Fri Nov 19, 2010 3:10 pm

Using the blueyonder proxy works for me. Thanks Gary

by **houchy** » Fri Nov 19, 2010 3:13 pm

Have contacted virgin media via India ! They are aware of the Betfair problem,and are working to fix it.At least it 's not effecting BA.

Main site problems ?

Main site problems ?

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