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by JS » Sat Mar 04, 2006 12:42 am

First, congratulations to Gary for his soft, is really good.

Now, my help request. I try to use excel function on BA, with no success. Nothing happens when I request log prices or individual prices, any idea ? do I have to set up anything ? Thanks in advance

by **GeorgeUK** » Sat Mar 04, 2006 2:01 am

Lets start with the basics.

You open the Betting Assistant
Select a market
open excel
On BA goto excel in the menu and make your selections.

The results should appear in the sheet that you just specified in the chosen workbook

by JS » Sat Mar 04, 2006 9:00 am

GeorgeUK, thanks by your answer,

You open the Betting Assistant , Done, Works

Select a market Done, Works

open excel Done, Works

On BA goto excel in the menu and make your selections. Done, Works

The results should appear in the sheet that you just specified in the chosen workbook, Done, Doesn't Work, Nothing Happens on the WorkSheet,

here is where I've got the problem. Do I have to setup any parameter in Excel ?

by **GeorgeUK** » Sat Mar 04, 2006 3:16 pm

The only time i have had this problem of the data not appearing is when there were 2 instances of excel open on the system.

Close down excel completely, then do CTRL+ALT+DEL and look at the processes running.
If EXCEL.EXE is still listed there, select it and end task.

Then you can open excel again and try to set it up again.
You should not need to do anything in excel for race data to appear. For me it has only not worked when there is a "ghost" of excel running in the background.

What version of excel are you using? (need to make sure it is excel and not openoffice or just a viewer)

by JS » Sun Mar 05, 2006 12:03 am

Only one instance of excel.exe is running. Version Excel 2002 (10.4524.4219) SP-2. Same status, nothing happens when I select log prices

by **beavis** » Tue Mar 07, 2006 2:15 am

exact same problem here. nothing happening in excel. is there a chance that some settings in excel are wrong?

by **GaryRussell** » Thu Mar 09, 2006 8:46 am

I've updated the program to record an error log which may show me what the problem is (version 0.99b). You can try using the Excel function and then check the file named 'error_log.txt' which will be located in the main program folder (usually c:\Program Files\Betfair Trader). If the file contains messages then send it to me.

by JS » Thu Mar 09, 2006 1:04 pm

This is the sentence that is being repeated on the error.log file

Exception from HRESULT: 0x800A03EC.

is repeated hundred of times,

by **soccergeez** » Fri Mar 10, 2006 12:32 am

mine says "object reference not set to an instance of an object" been having a bit of trouble with my triggered betting too. Could this be why?

by JS » Mon Mar 13, 2006 10:02 am

Some more input. When I start the export (excel ba function), excel begins to have activity (looking at windows system manager) around 1 to 3%, unfortunately nothing appears on the sheet. I think that connection between BA and Excel works but it's more in excel where there's a problem

by JS » Tue Mar 14, 2006 3:23 pm

beavis, any progress ? have you been able to fix this problem ? I've not been able and I was asking if you ....

by **BETB** » Sun Mar 19, 2006 4:29 pm

JS wrote:First, congratulations to Gary for his soft, is really good.

Now, my help request. I try to use excel function on BA, with no success. Nothing happens when I request log prices or individual prices, any idea ? do I have to set up anything ? Thanks in advance

I have same problem.Version of excel are 2003.I chance some settings but nothing happens.Betfair Trader version 0.99j.

by **BETB** » Sun Mar 19, 2006 6:35 pm

I find problem.Update excel with cd.

by JS » Sun Mar 19, 2006 7:42 pm

can you explain the details to fix ? What does "update excel with cd" mean ? Thanks in advance,

by **BETB** » Sun Mar 19, 2006 9:14 pm

MICROSOFT OFFICE 2003CD>>OFFICE 2003>>ADD OR REMOVE FEATURES>>UPDATE

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