BA for Betdaq no longer working

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BA for Betdaq no longer working

Postby doris_day » Fri Jul 15, 2011 1:58 pm

I double clicked my icon as usual and get a message which sayd the app is out of date and I need to install the latest Beta (V63) but the link sends me to a page which doesnt exist.

Where can I download ?
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Postby GaryRussell » Fri Jul 15, 2011 2:17 pm

Here is the link.

http://gruss-software.co.uk/BA_Betdaq_A ... q_Beta.msi
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Postby doris_day » Fri Jul 15, 2011 2:28 pm

Thanks for that. Another problem has arisen however in that I can't appear to remove the older version. It doesnt have an Uninstall and it doesn't appear in the Add/Remove Prog list anywhere. Any ideas ?
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Postby GaryRussell » Fri Jul 15, 2011 2:38 pm

No idea why that would happen. You could try using the Microsoft msi removal tool. You can install it from the following link.

http://www.gruss-software.co.uk/Betting ... sicuu2.exe
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Postby doris_day » Fri Jul 15, 2011 2:47 pm

Thanks but it doesnt appear in that list either
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Postby GaryRussell » Fri Jul 15, 2011 2:50 pm

Are you sure? It's Betting Assistant for Betdaq in the list.
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Postby doris_day » Fri Jul 15, 2011 3:05 pm

Nope
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Postby GaryRussell » Fri Jul 15, 2011 3:15 pm

Are you still able to launch the program? I know you will get the message that it needs updating, but at least if it's still there I can send you a pm with a link to the executable and you can replace the existing one.
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Postby doris_day » Fri Jul 15, 2011 3:17 pm

Sadly not as in my attempt to remove it I decided to remove the folder and deleted that. Sorry
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Postby GaryRussell » Fri Jul 15, 2011 3:19 pm

When you try and install it you are getting an error message that it's already installed?
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Postby doris_day » Fri Jul 15, 2011 3:23 pm

Yes
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Postby GaryRussell » Fri Jul 15, 2011 3:30 pm

Can I see this for myself using remote assistance?
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Postby doris_day » Fri Jul 15, 2011 3:31 pm

I'd prefer not to unless there's information I can't give you
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Postby GaryRussell » Fri Jul 15, 2011 3:35 pm

Sorry I'm out of ideas. The only thing left to suggest is to do a system restore to a time when it appeared in add/remove programs or if you are brave use the registry editor to find "Betting Assistant for Betdaq" and delete any entries you find.
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Postby doris_day » Fri Jul 15, 2011 3:37 pm

I've looked in the registry in the 'Software' folder and cant find it anywhere. This is one of the problems with having an app that doesnt have an Uninstall. I'll just have to put in on another computer which is a bit of a pain.
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