Missing results

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Missing results

Postby Roadhouse » Sun Jun 24, 2012 7:10 pm

hi I've just checked my results sheet and there are results missing they have a bet ref but no other details except it says result not available I've tried updating the results myself using -6. However its now more then an hour after the last race and it still says just the bet ref and no other details except result not available. Does anyone know why this is happening? Im using version
1.1.0.66x84
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Postby GaryRussell » Mon Jun 25, 2012 7:51 am

Did you check the Betfair website to see if it was definitely settled?
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Postby GaryRussell » Mon Jun 25, 2012 7:52 am

Sorry, that was probably a silly question. I'll investigate.
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Postby Captain Sensible » Mon Jun 25, 2012 11:22 am

GaryRussell wrote:Sorry, that was probably a silly question. I'll investigate.


Probably not that silly Gary, I've seen plenty occasions where they've taken ages to settle especially when they're cocked up non runners and manually settle, stewards, overseas stuff etc. Might be best to mention which races are missing if happens again.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.