Some offset bets are not being placed by BA

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Some offset bets are not being placed by BA

Postby spindlefish » Mon Aug 12, 2013 12:59 pm

In one race today, 2 bets have been matched but the offsets have not been placed. In another race I've had 2 bets matched - the offset bet has been placed for one bet but not the other. I've had the same settings for all bets placed today.

I'm completely baffled.
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Postby GaryRussell » Tue Aug 13, 2013 2:13 pm

Did you change markets before the bets were matched? This is a common cause because it cannot monitor the market after a new market has been opened. If you are sure you did not then we cannot tell what happened without seeing a diagnostic log so if it happens again you can send the log file to admin@gruss-software.co.uk and provide the original bet refs so we can trace it in the log. The file is named BA_Diagnostic.txt and is located in C:\temp\Betting_Assistant_Logs
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Postby alrodopial » Tue Aug 13, 2013 7:40 pm

GaryRussell wrote:Did you change markets before the bets were matched?


Maybe a notification that offset bets are running should be added? -when you try to change the market -
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Postby spindlefish » Thu Aug 15, 2013 1:53 pm

I can now see that's what happened. I didn't know that changing the market would have this effect on offset bets.
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