chart at end of race

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chart at end of race

Postby ribofilio » Wed Oct 01, 2014 2:57 pm

Since I installed new version chart at end of race not showing in running activity , just up to the off stats ,
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Re: chart at end of race

Postby MarkRussell » Wed Oct 01, 2014 6:05 pm

Hi,

When you initially log in, make sure you have "Login to website" ticked.

Regards,
Mark
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Re: chart at end of race

Postby wesdag » Thu Oct 02, 2014 6:31 pm

I'm currently using version 1.1.0.66x85 and recently I have experienced issues with the in running prices for horseracing.

Sometimes the chart shows the in running data but other times it does not.
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Re: chart at end of race

Postby MarkRussell » Thu Oct 02, 2014 9:21 pm

Hi,

In that version the option is in Preferences under the General tab.

"Allow website login"

Regards,
Mark
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Re: chart at end of race

Postby wesdag » Sun Oct 05, 2014 4:04 pm

Hi,

That box has always been ticked but now the post race stats do not always appear.

This been the case for about 3 weeks now.
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Re: chart at end of race

Postby wesdag » Thu Oct 09, 2014 3:28 pm

Sorted now I've downloaded the latest BA version. 8)
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Re: chart at end of race

Postby wesdag » Fri Oct 10, 2014 4:30 pm

This intermittent problem has returned even though the latest version has been installed and the relevant box is ticked at login.
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Re: chart at end of race

Postby MarkRussell » Fri Oct 10, 2014 5:46 pm

Hi,

There is no point trying to find out what the problem is for you in this version as very soon we will be releasing another new version that uses the new API.
So we will see if the problem persists in the new API version which doesn't need the separate website login.

Regards,
Mark
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.