"General API Error"

Please post any questions regarding the program here.

Moderator: 2020vision

"General API Error"

Postby verance » Tue Apr 30, 2024 4:01 pm

Anyone point me to what might be causing this on login via BA?

Only getting this after installing on new VPS, everything working fine on my old VPS (same provider)
verance
 
Posts: 29
Joined: Wed Feb 24, 2016 12:02 pm

Re: "General API Error"

Postby verance » Tue Apr 30, 2024 4:07 pm

Should note I've already tried uninstalling and re-installing, and have tried on another new VPS. Still same error
verance
 
Posts: 29
Joined: Wed Feb 24, 2016 12:02 pm

Re: "General API Error"

Postby GaryRussell » Wed May 01, 2024 2:48 am

Can you send the diagnostic log to admin@gruss-software.co.uk

It is in the folder named C:\users\[your user name]\AppData\Roaming\Gruss software\Betting Assistant\Diagnostic Logs

The file is named BA_Diagnostic-2024-04-30.log
User avatar
GaryRussell
Site Admin
 
Posts: 9774
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: "General API Error"

Postby verance » Wed May 01, 2024 9:12 am

Thanks for getting back.

These are the only items in that folder?
Attachments
Capture.PNG
Capture.PNG (6.83 KiB) Viewed 4062 times
verance
 
Posts: 29
Joined: Wed Feb 24, 2016 12:02 pm

Re: "General API Error"

Postby GaryRussell » Wed May 01, 2024 9:19 am

I've just remembered I have seen this before. I should have yesterday!

Try deleting System.Net.Http.Dll in "C:\Program Files (x86)\Betting Assistant" folder
User avatar
GaryRussell
Site Admin
 
Posts: 9774
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: "General API Error"

Postby verance » Wed May 01, 2024 9:25 am

That's worked :D Thanks!
verance
 
Posts: 29
Joined: Wed Feb 24, 2016 12:02 pm


Return to Help

Who is online

Users browsing this forum: No registered users and 60 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

cron