5-Feb-2011 Betfair down

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5-Feb-2011 Betfair down

Postby MarkRussell » Sat Feb 05, 2011 2:03 pm

It would appear that Betfair have an unplanned outage.

We will post more details here as and when we know anymore.
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Postby keesbart » Sat Feb 05, 2011 2:14 pm

Hi,
They now are saying that is a PLANNED maintenance. Betfair will be back at 14:00.

From Betfair:
"We're currently improving our site by carrying out planned maintenance work.
We're working to get the site back for 14:00 GMT."
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Postby Micki » Sat Feb 05, 2011 2:19 pm

Thats not unusual, because they communicate with their customers the same way that parents do with their two year olds.

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Postby secretgambler » Sat Feb 05, 2011 2:21 pm

Their I.T. team are truly incompetent. No such thing as planned maintenance at 2pm on Saturday...their problems from the other day have clearly not been fixed and it's creaking under the increased volume...absolutely amateurish.
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Postby Ian » Sat Feb 05, 2011 2:21 pm

Site back but BA not responding.
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Postby MarkRussell » Sat Feb 05, 2011 2:22 pm

From Betfair Customer Services

Betfair is currently experiencing some difficulties which may result in customers being unable to place bets. We are working hard to find a resolution and expect the site to be back in full service soon.
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Postby MarkRussell » Sat Feb 05, 2011 2:50 pm

Betfair are no longer reporting any problems.
As always we recommend proceeding with caution this afternoon as there could be further problems.
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Postby RJM » Sat Feb 05, 2011 3:11 pm

Crashed again!
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Postby keesbart » Sat Feb 05, 2011 3:20 pm

From Betfair (3:15 CET):

"Currently our site is unavailable.
We're working to fix this. Please come back and visit soon.
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Postby DontBetOnWinning » Sat Feb 05, 2011 3:25 pm

Will BA auto login when BF turn the API back on, or do I need to restart it?
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Postby GaryRussell » Sat Feb 05, 2011 3:31 pm

Ian wrote:Site back but BA not responding.

That will often be the case when the sites crashes. The API will take a little longer to come back on line.
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Postby GaryRussell » Sat Feb 05, 2011 3:40 pm

DontBetOnWinning wrote:Will BA auto login when BF turn the API back on, or do I need to restart it?

If you were already logged in it should just carry on working.
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Postby keesbart » Sat Feb 05, 2011 3:45 pm

Working again.
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Broken again....

Postby jrvoice » Sat Feb 05, 2011 10:13 pm

as of 21:10 BA hanging, and betfair.com reporting "unavailable".

Great.
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Re: Broken again....

Postby GaryRussell » Sun Feb 06, 2011 8:47 am

jrvoice wrote:as of 21:10 BA hanging, and betfair.com reporting "unavailable".

Great.

It has to be API problems still, it's not BA. There are usually problems for many hours after a crash and we did put out a warning notice.
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