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 5-Feb-2011 Betfair down « View previous topic :: View next topic » 
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MarkRussell
PostPosted: Sat Feb 05, 2011 1:03 pm    Post subject: 5-Feb-2011 Betfair down Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 754
Location: Birmingham

It would appear that Betfair have an unplanned outage.

We will post more details here as and when we know anymore.
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keesbart
PostPosted: Sat Feb 05, 2011 1:14 pm    Post subject: Reply with quote



Joined: 23 Mar 2010
Posts: 151

Hi,
They now are saying that is a PLANNED maintenance. Betfair will be back at 14:00.

From Betfair:
"We're currently improving our site by carrying out planned maintenance work.
We're working to get the site back for 14:00 GMT."
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Micki
PostPosted: Sat Feb 05, 2011 1:19 pm    Post subject: Reply with quote



Joined: 22 Apr 2010
Posts: 19

Thats not unusual, because they communicate with their customers the same way that parents do with their two year olds.

Michael
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secretgambler
PostPosted: Sat Feb 05, 2011 1:21 pm    Post subject: Reply with quote



Joined: 14 Feb 2010
Posts: 14

Their I.T. team are truly incompetent. No such thing as planned maintenance at 2pm on Saturday...their problems from the other day have clearly not been fixed and it's creaking under the increased volume...absolutely amateurish.
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Ian
PostPosted: Sat Feb 05, 2011 1:21 pm    Post subject: Reply with quote



Joined: 19 Nov 2005
Posts: 827
Location: Birmingham

Site back but BA not responding.
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MarkRussell
PostPosted: Sat Feb 05, 2011 1:22 pm    Post subject: Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 754
Location: Birmingham

From Betfair Customer Services

Quote:
Betfair is currently experiencing some difficulties which may result in customers being unable to place bets. We are working hard to find a resolution and expect the site to be back in full service soon.
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MarkRussell
PostPosted: Sat Feb 05, 2011 1:50 pm    Post subject: Reply with quote

Site Admin

Joined: 20 Feb 2007
Posts: 754
Location: Birmingham

Betfair are no longer reporting any problems.
As always we recommend proceeding with caution this afternoon as there could be further problems.
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RJM
PostPosted: Sat Feb 05, 2011 2:11 pm    Post subject: Reply with quote



Joined: 18 May 2007
Posts: 188
Location: Surrey

Crashed again!
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keesbart
PostPosted: Sat Feb 05, 2011 2:20 pm    Post subject: Reply with quote



Joined: 23 Mar 2010
Posts: 151

From Betfair (3:15 CET):

"Currently our site is unavailable.
We're working to fix this. Please come back and visit soon.
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DontBetOnWinning
PostPosted: Sat Feb 05, 2011 2:25 pm    Post subject: Reply with quote



Joined: 31 Jan 2011
Posts: 15

Will BA auto login when BF turn the API back on, or do I need to restart it?
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GaryRussell
PostPosted: Sat Feb 05, 2011 2:31 pm    Post subject: Reply with quote

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Joined: 18 Nov 2005
Posts: 8086
Location: Birmingham, UK

Ian wrote:
Site back but BA not responding.

That will often be the case when the sites crashes. The API will take a little longer to come back on line.
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GaryRussell
PostPosted: Sat Feb 05, 2011 2:40 pm    Post subject: Reply with quote

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Joined: 18 Nov 2005
Posts: 8086
Location: Birmingham, UK

DontBetOnWinning wrote:
Will BA auto login when BF turn the API back on, or do I need to restart it?

If you were already logged in it should just carry on working.
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keesbart
PostPosted: Sat Feb 05, 2011 2:45 pm    Post subject: Reply with quote



Joined: 23 Mar 2010
Posts: 151

Working again.
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jrvoice
PostPosted: Sat Feb 05, 2011 9:13 pm    Post subject: Broken again.... Reply with quote



Joined: 13 Jan 2011
Posts: 12

as of 21:10 BA hanging, and betfair.com reporting "unavailable".

Great.
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GaryRussell
PostPosted: Sun Feb 06, 2011 7:47 am    Post subject: Re: Broken again.... Reply with quote

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Joined: 18 Nov 2005
Posts: 8086
Location: Birmingham, UK

jrvoice wrote:
as of 21:10 BA hanging, and betfair.com reporting "unavailable".

Great.

It has to be API problems still, it's not BA. There are usually problems for many hours after a crash and we did put out a warning notice.
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