Moderator: 2020vision
by BroadswordCalling » Wed Oct 22, 2008 5:06 pm
by GaryRussell » Wed Oct 22, 2008 5:24 pm
Don't know what to say really. We haven't released an official update for months and it has been fine, it's not the software. The problem is either at Betfair's end or on one of the servers on the route to Betfair's server. It's totally beyond our control. We cannot release an update to fix it because there is nothing to change. If it was the software it would affect all users and it doesn't.
by gorgeitover » Wed Oct 22, 2008 5:41 pm
by ddaann » Fri Oct 24, 2008 2:17 pm
by doris_day » Sat Oct 25, 2008 12:04 pm
by thestar » Tue Oct 28, 2008 3:11 pm
by bw » Wed Nov 05, 2008 4:44 pm
by GaryRussell » Wed Nov 05, 2008 4:50 pm
bw wrote:I've noticed this in the last few weeks, seems ok pre off but as soon as its inplay BA slows considerably.
Bet placement is a lot slower in running, pre off its 256ms inplay it goes to 1310ms for me, and God forbid if I try to green up with less than the minimum stake as it tales 7 seconds!!
Has anyone had any feedback as to the cause, as in running is becoming unplayable at the moment
by GaryRussell » Wed Nov 05, 2008 5:03 pm
GaryRussell wrote:bw wrote:I've noticed this in the last few weeks, seems ok pre off but as soon as its inplay BA slows considerably.
Bet placement is a lot slower in running, pre off its 256ms inplay it goes to 1310ms for me, and God forbid if I try to green up with less than the minimum stake as it tales 7 seconds!!
Has anyone had any feedback as to the cause, as in running is becoming unplayable at the moment
If you are referring to the response time on placing bets then 1310ms is not unreasonable as it includes the 1000ms delay imposed by Betfair and is therefore comparable with the response time before the off.
by bw » Wed Nov 05, 2008 5:23 pm
The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.
Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.
Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.
He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.
We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.