Problems loading program

[MarkRussell]

It's not auto updating (from .64z)

The link is the
http://www.gruss-software.co.uk/Betting ... t_Beta.msi

or is this the beta version?

64z is an old version the link you have quoted is for the Beta version 66w2

To get the official version (65y) please go to http://www.gruss-software.co.uk/downloads.asp#, fill in the form and download

Cheers,
Mark

[houchy]

HI Gary/Mark,
Will the beta version fix be available by lunchtime Wednesday for the Uk racing or should i go back to the last official version? Cheers,Jim.

[GaryRussell]

HI Gary/Mark,
Will the beta version fix be available by lunchtime Wednesday for the Uk racing or should i go back to the last official version? Cheers,Jim.

The Beta version is fixed (version 1.1.0.66w3) and is available from the link below.
http://www.gruss-software.co.uk/Betting ... t_Beta.msi

[mike]

Thanks Gary!

Regards
Mike

[eclipse]

Thanks for the fixed beta version Gary, especially as you're supposed to be on leave. If you decide to have more children, can you arrange it so they're not born around the time Betfair are doing one of their 'upgrades' lol

[davez]

Thanks for the beta upgrade Gary, I have noticed however that it does not remember when the top left hand cell reference is changed when logging prices to excel, many thanks if that could be addressed again at some point.

[GaryRussell]

Thanks for the beta upgrade Gary, I have noticed however that it does not remember when the top left hand cell reference is changed when logging prices to excel, many thanks if that could be addressed again at some point.

You must have been using the Beta version that is not on general release yet. See http://gruss-software.co.uk/forum/viewtopic.php?t=4992 for download link. Sorry, it is confusing, I will force an auto update in the near future so that everyone is using the same Beta.

[oasis]

Hi Gary,
I'm using W3 version,no problems loading markets,but while
using custom columns with odds offset .Last race at Kempton I clicked bet 1.03,which was matched,but the offset lay was @ 1.03 ,instead of 1.01 which it was set for. Was also using hide selections over a given price,everything else as standard. Will let you know if it happens again. Cheers,Sean.

[GaryRussell]

Hi Gary,
I'm using W3 version,no problems loading markets,but while
using custom columns with odds offset .Last race at Kempton I clicked bet 1.03,which was matched,but the offset lay was @ 1.03 ,instead of 1.01 which it was set for. Was also using hide selections over a given price,everything else as standard. Will let you know if it happens again. Cheers,Sean.

It's a bug. Please upgrade to version 1.1.0.66x18. The bug does not exist in this version. Please uninstall and re-install from the link below.
http://www.gruss-software.co.uk/Betting ... _Beta2.msi

[Castillo]

It's stuck trying to load the australian markets, got up to retry 160 before I closed it down.

Having problems with AUS markets this morning. Not refreshing or loading since about 1:30am

Anyone else having problems?

[Daywalker]

aus races are out of order in quickpick list. times dont match betfair website. i've tried refreshing but get same.
any ideas?

[GaryRussell]

aus races are out of order in quickpick list. times dont match betfair website. i've tried refreshing but get same.
any ideas?

Betting Assistant uses the API function getAllMarkets and unfortunately it is returning the wrong start times today. This is beyond our control, I have asked Betfair to fix it. To make matters worse you will see the correct time in other API products if they don't use this call. We use this call because it returns all markets in one call making the search function possible.

[Castillo]

aus races are out of order in quickpick list. times dont match betfair website. i've tried refreshing but get same.
any ideas?

I'm getting the same issues, but at least the markets are loading now.

[GaryRussell]

I have been advised by Betfair that it is unlikely to be solved until Monday. This simply isn't good enough. I shall speak to the API team on Monday when they are working.

ps. I have seen something like this before and it resolved itself probably because it affected something they couldn't ignore.

[Daywalker]

having just refreshed, todays are still wrong but tomorrows seem to match betfair site so i guess they'll do nothing