Cannot log in.

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Cannot log in.

Postby MGG » Tue Mar 03, 2015 2:05 pm

Hi

BA working fine. Un-installed some other stuff and now cannot login to BA. Un-installed BA and reinstalled but same issue. See attached pic. Is there a profile lurking somewhere that needs deleting?
Screen shot 2015-03-03 at 12.58.26.png
Screen shot 2015-03-03 at 12.58.26.png (28.68 KiB) Viewed 8528 times


This running on Macbook Pro - Vmware - XP.

No issues till now so obviously I have moved deleted something. Not too PC savvy so anyone suggest anything I can check out. Have tried the Un-install followed by restart but still same issue.

Appreciate any guidance.

Cheers

Michael
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Re: Cannot log in.

Postby MarkRussell » Tue Mar 03, 2015 2:27 pm

Hi,

That is the normal log in screen.
Enter your Betfair Username and Password and click on OK.
What happens is there an error message?

You don't need to worry about the Profiles bit unless you are planning on running multiple instances of Betting Assistant on the same PC.

Regards,
Mark
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Re: Cannot log in.

Postby MGG » Tue Mar 03, 2015 4:22 pm

Sorted! Many thanks.

Michael
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Re: Cannot log in.

Postby rourkem » Thu Mar 05, 2015 6:26 pm

That's nice to see MGG. So what was the problem here if I may ask?
Windows 8 | Framework 2.0 Image
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

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